At Trinity Solutions, we take the issue of privacy very seriously. Whether you visit our web site for business or personal reasons, you can be assured of receiving the security, privacy and confidentiality that you would expect.
Trinity Solutions does not collect any personal information from anyone who is merely visiting or browsing its Web sites. Personal information may be requested if the visitor chooses to respond to online surveys, send Trinity Solutions an e-mail message.
E-mail and Product Inquiry
Trinity Solutions invites visitors on its site to send e-mail messages to Trinity Solutions so that we may respond to inquiries regarding our products or services. Trinity Solutions retains copies of these e-mail messages. The information provided by a visitor will only be used to respond to the visitor's inquiry and to provide better customer service.
Use of Information Collected
Trinity Solutions uses the information collected from visitors to its site to address the specific needs of those visitors and to provide better customer service, including the provision of the latest information regarding Trinity Solutions's products. The information collected also is used to provide a record of communications between Trinity Solutions and visitors to its site and to comply with any applicable legal and/or regulatory requirements.
ACCESS TO INFORMATION COLLECTED
Employees. Certain Trinity Solutions employees will be provided with a visitor's information in order to respond to that visitor's needs and provide the visitor with information regarding specific products in which the visitor may have an interest. Trinity Solutions employees are instructed to use strict standards of care in handling the personal, confidential information of Trinity Solutions customers, and the handling of such information is dealt with in Trinity Solutions's Code of Conduct. Trinity Solutions employees who do not conform to Trinity Solutions's confidentiality rules are subject to disciplinary sanctions that include dismissal.
Third Parties. In limited cases Trinity Solutions may share customer names and contact information with a third party offering Tivoli products and services that supplement the products and services provided by Trinity Solutions. Except in these limited cases, Trinity Solutions does not transmit any personal information collected through this site to third parties for marketing purposes. Personal information may be transmitted, however, if there is a specific need to complete a transaction requested by the visitor.
Visitors. Visitors having specific questions regarding any information they have sent to Trinity Solutions through the Trinity Solutions Web site should send an e-mail.
We respect the privacy of your children and do not knowingly collect or retain personally identifiable information from children under the age of 13 through our Web sites.
NOTICE TO CALIFORNIA USERS REQUIRED BY STATE LAW: We retain information we receive through this website, including information you give us to purchase a product or service from us, information you give to us in inquiries and other communications, and records of any transactions you perform. We share this information with affiliated and nonaffiliated parties only as necessary to process and service your transactions with us, or as required by law. Such parties may include those who provide services to us in connection with your accounts or transactions, or who are involved in providing you the services you request. In certain instances they might include a purchaser or potential purchaser of an account. We also report information to credit bureaus in appropriate cases. And we share information with government agencies and law enforcement as necessary.
This notice is effective January 1, 2007. Any changes to our policy will be reflected in this location.